Contact Us
CONTACT NOOKVELA
We’re here to help.
Whether you have a question about a product, need assistance with an order, or would like more information about shipping, returns, or product use, please contact us using the form below.
CUSTOMER SUPPORT
Email:
support@nookvela.com
Website:
https://nookvela.com
Support Hours:
Monday–Friday
We aim to respond within 1–2 business days.
ORDER SUPPORT
For faster assistance with an existing order, please include:
• Your full name
• Order number
• Email address used at checkout
• A clear description of your question or issue
If your item arrived damaged, defective, incomplete, or incorrect, please include clear photos or videos when applicable.
BEFORE CONTACTING US
You may find helpful information in our:
• Shipping Policy
• Return & Refund Policy
• Frequently Asked Questions
Please do not send products to any address without receiving return instructions from NookVela first.
We appreciate your patience and look forward to helping you.
NookVela
Smart Upgrades for Small-Space Living